Central Heritage Resort & Spa Formerly Fortune Itc Resort Darjeeling , Darjeeling (West Bengal) - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Robertson Road, Darjeeling (West Bengal), India, 734101

Central Heritage Resort & Spa Formerly Fortune Itc Resort is a 4-star hotel showcasing colonial architecture and modern comforts. This Darjeeling (West Bengal) hotel features elegantly appointed rooms, on-site dining, and serene leisure spaces amidst lush greenery.

Rooms & Amenities

Rooms at Central Heritage Resort & Spa Formerly Fortune Itc Resort offer a blend of heritage charm and contemporary amenities. The hotel features spacious accommodations with wooden interiors, large glass windows, and modern conveniences such as flat-screen TVs and electric kettles. Unique room types include Super Deluxe Rooms, which provide partial views of Mt. Kanchenjunga, and Heritage Suite Rooms that come with a separate living area and fireplace.

Dining Options

Dining options at the resort include The Orchid restaurant, serving Indian and continental cuisine. Guests can relax in the lounge and bar area, where live piano music enhances the atmosphere while offering views of the Kanchenjunga. Additionally, the hotel provides room service for added convenience.

Leisure & Services

Leisure facilities include a serene lounge area featuring a waterfall, an aquarium, and a games room for table tennis. Central Heritage Resort & Spa also offers wellness services at its spa, providing a collection of rejuvenating treatments. For those planning events, the multi-function hall is equipped with the latest technologies and is ideal for hosting banquets and meetings.

Location & Accessibility

Centrally located near Mall Road, the hotel is just a short distance from various attractions such as Chowrasta, Lloyd Botanical Garden, and Dali Monastery. The resort is accessible by horse-drawn carriage, taxi, and nearby bus services. With a focus on exceptional hospitality, the long-standing staff, some of whom belong to the same family for generations, provide a warm welcome to visitors.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

17 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Heritage King Suite

Max:

2 persons

38 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Heating

room details

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Deluxe King Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Heating

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Darjeeling (West Bengal)1000 ft

Airports

Bagdogra (IXB) 44.2 mi

Bhadrapur (BDP) 58.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious In-House Meals

“The food from the in-house restaurant was delicious, providing a great way to unwind after a day of exploring.” view full review

Relaxing Spa Experience

“The complimentary services at the in-house spa were a fantastic treat, making our stay even more enjoyable.” view full review

Comfortable & Cozy Rooms

“The rooms were spacious with electric blankets that kept us warm during the chilly nights.” view full review

Spacious Living Area

“Our room's generous layout gave us plenty of space to relax and enjoy our time together.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Elevator
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Pool tables
Darts
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's play area
Game room

Spa & Leisure

Live entertainment
Garden area
Leisure/ TV room
Spa & wellness center

Room features

Heating
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Bedroom

Electric blankets

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Robertson Road, Darjeeling (West Bengal), India, 734101

Map view

Robertson Road, Darjeeling (West Bengal), India, 734101

City landmarks

Chauk Bazaar

Darjeeling Mall

3300 ft

Observatory Hill

Mahakal Temple

4200 ft

Limbugaon

Jhandi Dara Sunrise Point

3000 ft

Garden

Lloyd Botanical Garden

4600 ft

Dali Monastery or Dali Gomba is also known as the Druk Thupten Sangag Choeling Monastery

Dali Monastery

4200 ft

Bhutia Busty Rd

Bhutia Busty Monastery

2800 ft

Lebong Cart Rd

Happy Valley Tea Estate

4600 ft

Lebong Cart Road Himalayan Mountaineering Institute

Everest Museum

3500 ft

Pagoda

Japanese Peace Pagoda

1.2 mi

Bagdogra

Tea Garden

4200 ft

Upper Bhutia Busty

Tea Garden View

4200 ft

Chauk Bazaar

Darjeeling Clock Tower

3300 ft

Naya Basti

Observatory Hill View Point

4200 ft

Darjeeling - Jorethang Road

Padmaja Naidu Himalayan Zoological Park

3.5 mi

Nearby

Chowrasta Darjeeling Reservation Center

Chowrasta

800 ft

Ahal Dara View Point

1700 ft

Museums

Himalayan Tibet Museum

1400 ft

Kalimpong

Samthar Plateau

1700 ft

Tenzing Norgay Road

Aloobari Gompa Monastery

1000 ft

Kurseong

Dow Hill

1700 ft

Mall

Rink Mall

1500 ft

Jaldhaka River Bindu

Bindu Dam

4600 ft

Near National Highway 31

Chapramari Wildlife Sanctuary

4600 ft

Chowrasta square

Observatory Hill

4200 ft

Parks

Surya Sen Park

4600 ft

Forest Area Kurseong 4 Km from Kurseong Railway Station

St. Mary's Hill

4600 ft

Forestbusty Sonada

Chattakpur

4600 ft

Manbari Basti

Sherpa Monastery

1300 ft

Oppsite Mahakal Mandir

Deshbandu Museum

1500 ft

Chittaranjan Das Memorial

1600 ft

Restaurants

Hasty Tasty

2600 ft

13 Nehru Road

Frank Ross Cafe

300 ft

Nehru Rd

Keventers

900 ft

Clubside Nehru Road

Nawangs Restaurant

300 ft

No 7 Robertson Road Clubside

The Junction

1000 ft

H.D. Lama Road Daroga Bazaar

Shangri-La

1100 ft

5 Nehru Road

KFC

2400 ft

Nehru Rd Near Chowrasta

Kanika's for Veggie Lovers

1000 ft

H.D. Lama Road

Goodricke, the House of Tea

2400 ft

Nehru Road Opposite Darjeeling Planter Club

Blue Haven Restaurant

1000 ft

26 H D Lama Road C/O Seven Seventeen Hotel

Mahakal Restaurant

500 ft

Robertson Road

Reviews and Ratings

Feedback from previous guests about their experience

80%

liked the resort and would come back again

8.0/10

Great

Rooms

7.8

Location

9.0

Service

6.8

Dining

7.5

3.5/5 based on 621 reviews

#39 of 254 hotels in Darjeeling based on Tripadvisor

Paul

United Kingdom, February 2025

8.6/10

This hotel offers a lovely blend of heritage charm and modern amenities, making for a memorable stay. I was genuinely impressed with the spacious and well-maintained rooms, but I did face some minor issues with my room preference not being honored. Nonetheless, the breakfast was delicious, and the staff provided great service. The hotel’s location is also a plus, being just a short walk from the bustling market area, which is conveniently accessible yet peaceful.

Rooms

9.0

The rooms were spacious and beautifully maintained, providing a comfortable atmosphere, though I wished I could have had a different room on a higher floor for an even better experience.

Service

8.0

The service was commendable, particularly from the restaurant staff who were attentive, although there was a slight hiccup with room requests at the reception.

Location

9.0

Situated in a cool area, the hotel is just a pleasant walk away from the Mall, making it both convenient and enjoyable to explore the local shops.

Dining

9.0

Breakfast was delightful, with a range of options to satisfy even the pickiest eaters, ensuring a great start to the day.

Facilities

8.0

The hotel had beautiful facilities, including a charming ambiance and kid-friendly play areas, contributing to a family-friendly atmosphere.

Jonathan

United Kingdom, January 2025

7.8/10

I recently stayed at this charming hotel located just a few minutes from Chowrasta. The entire place has a lovely heritage ambiance with wooden decor and spacious rooms that accommodated my family comfortably. Although the service was sometimes a bit relaxed, we found the staff to be helpful. The breakfast had a decent spread, although there could be a bit more variety. Overall, it's a great option for families looking for a cozy stay, but I wish the lower-level rooms offered better views.

Rooms

8.0

We stayed in a club room that was extremely spacious, perfect for our family. The wooden flooring added charm but did creak occasionally.

Service

7.0

While the service was a bit laid back, the front desk was quite helpful in arranging taxis and tours, which was appreciated.

Location

9.0

The hotel's location is excellent, only a short walk from Chowrasta and provides beautiful views of the surrounding hills.

Dining

7.0

The restaurant served a good breakfast with a primarily Indian spread. However, it was a little on the expensive side.

Facilities

8.0

The hotel had a small play area for kids and kept the property well-maintained.

Luke

United Kingdom, December 2024

6.2/10

The hotel is centrally located, just a short walk to the Mall, making it quite convenient. I found the rooms to be pleasantly vintage and spacious, but the food and service left much to be desired. The hotel definitely tries to maintain its charm, but certain aspects like the dining experience and some of the staff interactions could be improved. Overall, it's decent but comes with some drawbacks.

Rooms

7.0

The rooms are spacious and have a vintage feel, making them quite unique. However, the wooden flooring was a bit shaky and the linen felt outdated.

Service

5.0

The service could use significant improvement; some staff members were rather unhelpful, and fulfilling simple requests seemed challenging.

Location

9.0

Being in the heart of the city, the hotel is very close to the Mall and other attractions, which is a definite plus for sightseeing.

Dining

5.0

The dining experience was underwhelming; the breakfast menu lacked variety, and the quality didn’t match the price.

Facilities

6.0

The facilities are decent, but there were no additional toiletries provided, which I found surprising for a hotel.

Riley

United Kingdom, October 2024

7.8/10

The Central Heritage offers a beautiful mountain view from its Executive Class rooms, but I found the charges too high for the value provided. The staff were very courteous, and the food was excellent, but maintenance issues in the washroom and Wi-Fi connectivity need urgent attention.

Rooms

7.0

We stayed in the Executive Class room which had a stunning view of the mountains, but I felt the room was overpriced considering the issues with the washroom. Overall, I would rate the rooms a 7 out of 10.

Service

8.0

The service was quite commendable with Mr. Dewakar Rana being especially helpful during our stay, always trying to ensure we had the best experience. I would rate the service an 8 out of 10.

Location

9.0

The location of the hotel is fantastic, just a 2-minute walk from Keventers and Glenarys, which I really appreciated. I would give the location a solid 9 out of 10.

Dining

9.0

The food was delicious, and breakfast options were quite satisfying. I would rate the dining experience a strong 9 out of 10.

Facilities

6.0

While the hotel has nice facilities, the maintenance aspects like the poor Wi-Fi signal and the washroom issues were disappointing. I'd rate the facilities a 6 out of 10.