Central Heritage Resort & Spa Formerly Fortune Itc Resort, Darjeeling (West Bengal) - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Robertson Road, Darjeeling (West Bengal), India, 734101

Central Heritage Resort & Spa, formerly known as Fortune ITC Resort, is a distinguished property located in Darjeeling, India. Established in 1905, it embodies the grandeur of the British Raj era through its colonial architecture and antique furnishings. The resort is nestled amidst the majestic backdrop of the Kanchenjunga mountain range, making it a captivating destination for travelers. Guests are welcomed with traditional Khada, showcasing the deep cultural significance and warmth of the region.

Location

Centrally located just a short walk from the vibrant Mall and Chowrasta, the resort offers easy access to Darjeeling's popular attractions such as tea estates and monasteries. Its proximity to Bagdogra Airport, located 75 km away, makes it convenient for travelers. The scenic beauty surrounding the resort, coupled with its accessibility, enhances the overall experience of staying in this historic region.

Rooms

The resort features a variety of room types, each designed to provide comfort and contemporary luxury while reflecting the region's heritage charm. Options include the Heritage Suite with a separate living area and fireplace, Premium Rooms with balcony overlooking the mountains, and classic Club Rooms equipped with modern amenities. Many rooms come with large glass window-walls framing breathtaking valley views.

Eat & Drink

The onsite restaurant, The Orchid, serves a delectable blend of Indian and continental cuisines, offering a gut-friendly dining experience. Breakfast includes a variety of excellent options, while the attentive staff ensures a memorable dining experience. The beautiful view of the Kanchenjunga enhances the dining atmosphere, making meals in the luxurious setting even more enjoyable.

Leisure & Business

The Central Heritage Resort & Spa provides an array of recreational activities, including a games room with table tennis. The serene spa treatments available at the property invite guests to unwind, while the evening pianists create a soothing atmosphere. Guests can also enjoy the tranquil pond, waterfall, and cosy lounge area, perfect for relaxation after a day of exploration.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

17 m²

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Heritage Suite Room

Max:

2 persons

38 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

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Deluxe Double Room Balcony

Max:

2 persons

23 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

Check Prices

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Getting around

Explore available ways to reach your dream destination

City Centre

Darjeeling (West Bengal)300 m

Airports

Bagdogra (IXB) 71.1 km

Bhadrapur (BDP) 93.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Club Rooms

“The club rooms were impressively spacious and offered a comfortable setting, ideal for relaxation.” view full review

Excellent Water Pressure

“I really appreciated the shower's water pressure and availability of hot water, which made for a refreshing start to each day.” view full review

Delicious Breakfast

“Breakfast offered a decent spread with delicious Indian options that fueled our adventures in the morning.” view full review

Fun for Kids

“The small play area for kids provided a great outlet, allowing my children to have fun while we relaxed.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Lift
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Billiard tables
Darts
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's play area
Game room

Spa & Leisure

Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre

Room features

Heating
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Bedroom

Electric blankets

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Robertson Road, Darjeeling (West Bengal), India, 734101

Map view

Robertson Road, Darjeeling (West Bengal), India, 734101

City landmarks

Chauk Bazaar

Darjeeling Mall

990 m

Observatory Hill

Mahakal Temple

1.3 km

Limbugaon

Jhandi Dara Sunrise Point

890 m

Garden

Lloyd Botanical Garden

1.4 km

Dali Monastery or Dali Gomba is also known as the Druk Thupten Sangag Choeling Monastery

Dali Monastery

1.3 km

Bhutia Busty Rd

Bhutia Busty Monastery

850 m

Lebong Cart Rd

Happy Valley Tea Estate

1.4 km

Lebong Cart Road Himalayan Mountaineering Institute

Everest Museum

1.1 km

Pagoda

Japanese Peace Pagoda

1.9 km

Bagdogra

Tea Garden

1.3 km

Upper Bhutia Busty

Tea Garden View

1.3 km

Chauk Bazaar

Darjeeling Clock Tower

990 m

Naya Basti

Observatory Hill View Point

1.3 km

Darjeeling - Jorethang Road

Padmaja Naidu Himalayan Zoological Park

5.7 km

Nearby

Chowrasta Darjeeling Reservation Center

Chowrasta

220 m

Ahal Dara View Point

500 m

Museum

Himalayan Tibet Museum

410 m

Kalimpong

Samthar Plateau

500 m

Tenzing Norgay Road

Aloobari Gompa Monastery

290 m

Kurseong

Dow Hill

500 m

Mall

Rink Mall

440 m

Jaldhaka River Bindu

Bindu Dam

1.4 km

Near National Highway 31

Chapramari Wildlife Sanctuary

1.4 km

Chowrasta square

Observatory Hill

1.3 km

Park

Surya Sen Park

1.4 km

Forest Area Kurseong 4 Km from Kurseong Railway Station

St. Mary's Hill

1.4 km

Forestbusty Sonada

Chattakpur

1.4 km

Manbari Basti

Sherpa Monastery

380 m

Oppsite Mahakal Mandir

Deshbandu Museum

440 m

Chittaranjan Das Memorial

460 m

Restaurants

Hasty Tasty

790 m

13 Nehru Road

Frank Ross Cafe

90 m

Nehru Rd

Keventers

270 m

Clubside Nehru Road

Nawangs Restaurant

90 m

No 7 Robertson Road Clubside

The Junction

290 m

H.D. Lama Road Daroga Bazaar

Shangri-La

330 m

5 Nehru Road

KFC

710 m

Nehru Rd Near Chowrasta

Kanika's for Veggie Lovers

290 m

H.D. Lama Road

Goodricke, the House of Tea

710 m

Nehru Road Opposite Darjeeling Planter Club

Blue Haven Restaurant

290 m

26 H D Lama Road C/O Seven Seventeen Hotel

Mahakal Restaurant

140 m

Robertson Road

Reviews and Ratings

Feedback from previous guests about their experience

80%

liked the resort and would come back again

8.0/10

Great

Rooms

7.8

Location

9.0

Service

6.8

Dining

7.5

3.5/5 based on 621 reviews

#39 of 254 hotels in Darjeeling based on Tripadvisor

Paul

United Kingdom, February 2025

8.6/10

This hotel offers a lovely blend of heritage charm and modern amenities, making for a memorable stay. I was genuinely impressed with the spacious and well-maintained rooms, but I did face some minor issues with my room preference not being honored. Nonetheless, the breakfast was delicious, and the staff provided great service. The hotel’s location is also a plus, being just a short walk from the bustling market area, which is conveniently accessible yet peaceful.

Rooms

9.0

The rooms were spacious and beautifully maintained, providing a comfortable atmosphere, though I wished I could have had a different room on a higher floor for an even better experience.

Service

8.0

The service was commendable, particularly from the restaurant staff who were attentive, although there was a slight hiccup with room requests at the reception.

Location

9.0

Situated in a cool area, the hotel is just a pleasant walk away from the Mall, making it both convenient and enjoyable to explore the local shops.

Dining

9.0

Breakfast was delightful, with a range of options to satisfy even the pickiest eaters, ensuring a great start to the day.

Facilities

8.0

The hotel had beautiful facilities, including a charming ambiance and kid-friendly play areas, contributing to a family-friendly atmosphere.

Jonathan

United Kingdom, January 2025

7.8/10

I recently stayed at this charming hotel located just a few minutes from Chowrasta. The entire place has a lovely heritage ambiance with wooden decor and spacious rooms that accommodated my family comfortably. Although the service was sometimes a bit relaxed, we found the staff to be helpful. The breakfast had a decent spread, although there could be a bit more variety. Overall, it's a great option for families looking for a cozy stay, but I wish the lower-level rooms offered better views.

Rooms

8.0

We stayed in a club room that was extremely spacious, perfect for our family. The wooden flooring added charm but did creak occasionally.

Service

7.0

While the service was a bit laid back, the front desk was quite helpful in arranging taxis and tours, which was appreciated.

Location

9.0

The hotel's location is excellent, only a short walk from Chowrasta and provides beautiful views of the surrounding hills.

Dining

7.0

The restaurant served a good breakfast with a primarily Indian spread. However, it was a little on the expensive side.

Facilities

8.0

The hotel had a small play area for kids and kept the property well-maintained.

Luke

United Kingdom, December 2024

6.2/10

The hotel is centrally located, just a short walk to the Mall, making it quite convenient. I found the rooms to be pleasantly vintage and spacious, but the food and service left much to be desired. The hotel definitely tries to maintain its charm, but certain aspects like the dining experience and some of the staff interactions could be improved. Overall, it's decent but comes with some drawbacks.

Rooms

7.0

The rooms are spacious and have a vintage feel, making them quite unique. However, the wooden flooring was a bit shaky and the linen felt outdated.

Service

5.0

The service could use significant improvement; some staff members were rather unhelpful, and fulfilling simple requests seemed challenging.

Location

9.0

Being in the heart of the city, the hotel is very close to the Mall and other attractions, which is a definite plus for sightseeing.

Dining

5.0

The dining experience was underwhelming; the breakfast menu lacked variety, and the quality didn’t match the price.

Facilities

6.0

The facilities are decent, but there were no additional toiletries provided, which I found surprising for a hotel.

Riley

United Kingdom, October 2024

7.8/10

The Central Heritage offers a beautiful mountain view from its Executive Class rooms, but I found the charges too high for the value provided. The staff were very courteous, and the food was excellent, but maintenance issues in the washroom and Wi-Fi connectivity need urgent attention.

Rooms

7.0

We stayed in the Executive Class room which had a stunning view of the mountains, but I felt the room was overpriced considering the issues with the washroom. Overall, I would rate the rooms a 7 out of 10.

Service

8.0

The service was quite commendable with Mr. Dewakar Rana being especially helpful during our stay, always trying to ensure we had the best experience. I would rate the service an 8 out of 10.

Location

9.0

The location of the hotel is fantastic, just a 2-minute walk from Keventers and Glenarys, which I really appreciated. I would give the location a solid 9 out of 10.

Dining

9.0

The food was delicious, and breakfast options were quite satisfying. I would rate the dining experience a strong 9 out of 10.

Facilities

6.0

While the hotel has nice facilities, the maintenance aspects like the poor Wi-Fi signal and the washroom issues were disappointing. I'd rate the facilities a 6 out of 10.